Last updated: 27/1/2025
At Tatweer – Bird Taming and Training Institute, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website, join our community, download resources, or enroll in our courses.
1. Information We Collect
We may collect the following information:
- Personal details such as your name and email address
- Account information when you create an account
- Payment information (processed securely by third-party payment providers)
- Course progress and engagement data
- Messages or inquiries you send to us
- Technical data such as browser type, device, and IP address
We only collect information that is necessary to provide and improve our services.
2. How We Use Your Information
Your information may be used to:
- Provide access to courses, community spaces, and digital products
- Deliver free resources such as eBooks
- Send important emails related to your account or purchases
- Share educational content, updates, and announcements
- Improve our website, courses, and user experience
- Provide customer support and respond to inquiries
We do not sell or rent your personal data to third parties.
3. Email Communication
By signing up, downloading a free resource, or purchasing a course, you may receive emails from us related to:
- Course access and updates
- Educational tips and training insights
- Announcements, events, or new content
You can unsubscribe from non-essential emails at any time using the link provided in our emails.
4. Payments & Transactions
Payments are processed securely through trusted third-party payment gateways.
We do not store your full credit or debit card information on our servers.
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve site performance
- Understand how visitors use our site
- Remember preferences and login sessions
You can control or disable cookies through your browser settings.
6. Data Protection & Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no online platform can guarantee 100% security.
7. Third-Party Services
We may use trusted third-party tools and platforms, including:
- Email marketing and CRM tools
- Payment processors
- Video hosting services
- Analytics tools
These services only access data necessary to perform their function and are required to handle your data responsibly.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections or updates
- Request deletion of your data
- Withdraw consent for marketing emails
You can contact us at any time to exercise these rights.
9. Children’s Information
Our services are not intended for children under the age of 13.
We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Tatweer – Bird Taming and Training Institute
📧 Email: mohamad@mkhatibacademy.com